Online archive outlook not working. How to Solve Outlook Archive Not Working Easily? Kelly Sherawat Outlook is an email service designed to meet the communication demands of businesses. May 12, 2025 · If you have enabled the Mailbox archive in Microsoft 365, but the "In-Place Archive" folder don't appear in the folder list in Outlook on the web or in Outlook for desktop, keep reading below to fix the problem. The online archive has been working correctly for this user for years, but it has not archived any emails for the past six months. Nov 25, 2023 · Fix: Outlook clean up old items not working Posted by Jarrod | Nov 25, 2023 | Fix | 3 | Recently I had a client that wanted to use the “Clean up old items” function in outlook for archiving some old emails. Outlook is extremely sluggish and I know it's because of the number of Online Archive Not Working I have a user mailbox whose mailbox is 99% full. I waited a day and then ran Start-ManagedFolderAssistant -Identity <email address> to force a kick off manually and I'm still not seeing any movement or archiving happening on the mailbox almost 24 hrs later. Mailbox Size: Check if the mailbox size is less than 10 MB. The messages and data can be transferred from the mailbox to the archive folder very easily using the auto-archive feature. 1. Retention policies are central to how and when items are moved to the Online Archive. Under AutoArchive, click AutoArchive Settings. That policy shows up in Exchange (legacy): Default MRM May 4, 2024 · If you can't archive your emails in Outlook due to Errors occurred while archiving message, check your archive settings and follow these fixes. Outlook’s AutoArchive feature automatically moves older emails and items to an archive file, reducing mailbox size and helping you access important messages faster. The account not receive or send email. Jan 29, 2025 · It sounds like you might need to check a few things to make sure everything is configured correctly and to understand why some items aren't moving to the archive mailbox: Outlook Rules: Verify if there are any Outlook rules that might be moving items to the archive folder. When we implement Exchange Online Archive for our users, we typically apply the default archive policy of 2 years. pst). The link from ITpro i didnt find something. Since you have done all the basic troubleshooting steps kindly reach out to the online support team for you to be assisted properly. He didn’t want to use the Online Archive as he had been archiving his emails every 2 years like this. May 3, 2021 · Trying to set up Office365 Exchange in-place archiving but running into issues with the in-place archiving never running? Read below on multiple things you can try to fix the issue with Office365 Exchange Mailbox Not Archiving. Using Outlook for Mac version 16. You can set default AutoArchive settings but also overrule them on a per-folder level or via a manual Archive. May 17, 2020 · a user is having difficulty with archive feature in Outlook. Click the Run AutoArchive every n days box and specify how often to run AutoArchive Jun 15, 2020 · Verified the user’s mailbox configuration type is not set to ‘shared’ (it’s ‘regular’) Verified Windows Search service is functioning, but should be irrelevant as from my research it appears that ‘Online Archive’ in Outlook doesn’t cache locally even when profile set to cache - can anyone confirm? Feb 28, 2025 · Discover 4 effective solutions to resolve Office 365 In-Place Archive not showing in Outlook and restore access to your archive mailbox. I am trying to set up auto-archiving for a user. 3. In most cases, … Continue reading 6 Methods to Fix Outlook Auto No, online archive is not supported in all versions of MS office which include Outlook. As a test, I set the policy on my inbox to Personal 1 year move to archive. Navigate to File > Options > Advanced. Outlook online works successfully and he is able to search, but not on the local machine. When i run Get-Mailbox user | FL Name,*Archive* i… Jul 27, 2021 · AutoArchive feature in Outlook helps users manage the space in their mailbox by automatically moving emails from the current folder to the archive location. To avoid any data loss, you may backup your Outlook mailbox regularly. Oct 23, 2024 · The vast majority of Outlook users report zero problems while utilizing this option. Aug 9, 2019 · Hello, I have a mailbox which has in-place archive enabled, RetentionHoldEnabled is false, retention policy and tags applied , Online Archive mailbox appears on Outlook but is empty for more than a week. 14. How to fix it? There are some useful methods for you. Apr 17, 2023 · When users search their online archive mailboxes that are spread over multiple Shared Locations (auto-expanding archives), they don't get accurate results. If you’re using Microsoft 365, a better long-term solution is to enable the Online Archive feature, which automatically offloads older emails to an archive mailbox — all managed within Outlook and Exchange Online, with no need for PST files or manual backups. The archived items are stored in an Outlook Data File (. Check the Run AutoArchive every n days box and set the desired frequency. This is primarily to conserve inbox storage by leveraging the 100GB of space… Oct 2, 2023 · Based on your description I understand you have set auto-archiving but it has not yet started working even after running the Start-ManagedFolderAssistant PowerShell command. I'm not sure what I'm missing here. From outlook (account 365) i make import the pst. Checked the Retention Policy and it is set to 'Default MRM Policy'. For instance, it’s not supported in Office home and business, office standard. The folders can be clicked on and manually scrolled, but his emails stretch back 10 years in the online archive. 2. May 17, 2022 · Everything you need to know about the Outlook Online Archive. Its start for one moment but it stoped. . In some cases, users have noticed that the AutoArchive is either missing or not working properly even when all the settings are correct. The user has a 10 litigation hold AND the tenant has a 10 year retention policy configured to keep all email 10 years and newer. They either get no results or more results than expected. May 1, 2025 · If auto archive in Outlook button or feature is missing or not working on your computer, then one of these fixes is sure to help you. The Auto Archive feature of Outlook helps in archiving these emails automatically which saves the time and effort of the user. After that I enable the arhive but didnt work. When I switch back from New outlook to the old, my archive is there and works fine. While the process can sometimes be slow to start, we… Mar 26, 2025 · See how to archive emails in Outlook automatically and manually to free up space and how to fix Outlook archive not working. Sep 1, 2025 · Resolve Outlook AutoArchive issues with detailed solutions to restore automatic email archiving and keep your mailbox organized. Dec 6, 2024 · Sometimes, the user’s Outlook archive folder gets corrupted or damaged, and due to this, Microsoft Outlook auto-archive not working. So what can i do? Thank you David Wilson Oct 14, 2022 · For one of our users, the Online Archive on the desktop app (which maps to In-Place Archive in OWA) is not searching. I set this up a number of months ago so it’s had plenty of time to get going however I’ve seen a post today stating that this will only affect NEW email into the mailbox and not the existing mail that’s Jun 7, 2021 · I am having some difficulty archiving out of Microsoft Exchange. But mail is not being moved Hey I enabled Online Archive for some of my O365 users. Online Archive with policy enabled. How to enable it, expand it, read the archived emails and more Jun 20, 2025 · Outlook archive not working? Discover common issues and quick troubleshooting tips to fix your Outlook archive and organize your emails. Aug 26, 2025 · Online archive not working? Read this article to find out why you can't archive your Office 365 emails and the solutions to resolve it. OS: Windows 10 64x Outlook 2019 64x File > Cleanup Tools > Archive > Archive items older than: Sun 5/17/2020 only 4 email were archived (3 in 2019 and 1 in January 2020) An Outlook In-Place Archive, or Online Archive, mailbox can store older email messages where they won't occupy space in your primary mailbox. Nov 9, 2021 · Hi I've activated my Online Archive on my Exchange Online Account. Hello guys, i have set up a folder to auto archive with delete permanently items older than 1 day (in this folder i have hourly reports and i need to keep just the last 2) but is not working at all, i've followed this procedure: Click File > Options > Advanced. Oct 13, 2024 · I am using the new outlook on my mac (OS Mojave 10. On my main Root Folder in Outlook, I added a 1 year move to archive policy. In this write-up, we’ll discuss the ways to solve Outlook Archive not working help. Jun 29, 2023 · Dear experts， it seems we cannot access the archive mailbox as in Outlook for Windows on mobile devices. Still, there are times when Outlook’s built-in auto-archive feature could be more effective. When I go to archive, the bar across the bottom of the screen appears to be working, only it disappears after a few seconds… Aug 1, 2024 · Some Outlook users face a difficult problem – Outlook auto archive not working. May 8, 2025 · This can cause sync conflicts, performance issues, or even data corruption. These users have huge mailboxes (+20 gb) and i was hoping to automatically move old emails off their main mailbox and into their online in-place archives (which offers plenty space, 50 GB actually). Apr 19, 2023 · Archiving helps declutter the Outlook mailbox and space for new messages. I thought the default was 2 years, but it has been 24 hours and nothing has been archived. Sep 1, 2025 · This page shows you how to fix Outlook auto archive not working in five effective ways. This application also offers an Auto Archive that is important for controlling the server space for your Outlook. Nov 10, 2023 · Hi all, My goal is to enable automatic archiving of emails for my organization such that all emails older than 1 year, will be moved to the Online Archive in Outlook. I have checked the licensing, retention tags, and retention policy, and everything appears to be correctly configured. It has an Archive feature that allows you to clean your mailbox and back up the data. In some cases you’ll notice that AutoArchive or Archive is not working as expected even when all settings Sep 8, 2023 · Hi all, We’ve got a number of mailboxes that I’ve created a 2 year retention policy for so anything older than the 2 years should go into their online archive but it isn’t working. Check and Configure Retention Policies. Configure other options such as deleting old items instead of archiving them. In this video tutorial I will show you how to fix Outlook Online Archive Not Showing If you found this tutorial helpful, kindly show your support by giving it a thumbs up and sharing your Jul 7, 2023 · Hi, I am experiencing an issue with the online archive for one of my users. This specialized mailbox appears alongside your other mailbox folders in Outlook. 54 The other Mac in our office using the same Mac OS, and same version of Outlook does not have a problem- the Online archive is there. All items in inbox and sent folder, have been… Dec 12, 2023 · Hi Bradh410, to automatically archive your older emails in Microsoft Outlook, follow these steps: For general AutoArchive settings: 1. 4. Boost your email management efficiency today with PST repair tool. May 19, 2021 · AutoArchive and Archive are options in Outlook to automatically or manually initiate moving of Outlook items to an Outlook Data File (pst-files) based on preconfigured settings. Provides resolutions for scenarios in which the archive mailbox in Exchange Online doesn't appear in Outlook for Windows or Outlook on the web. Is there something not configured correctly on our end? Appreciate any help! Mar 13, 2025 · Resolve “Auto Archive Not Working in MS Outlook” issue effortlessly with our step-by-step guide. Aug 16, 2017 · Hi guys, I have the same problem. In Exchange Admin Center, I have enabled 'Mailbox archive', and the 'In-Place Archive' folder shows when the user logs in to Outlook. Under AutoArchive, click on AutoArchive Settings. I am looking to archive any email older than January 1, 2021. Below is a step-by-step approach to ensuring your Microsoft 365 environment is properly set up to move emails from the primary mailbox to the Online Archive automatically. 6) and my online archive isn't showing. After, I run the process manually with powershell. If you want Feb 12, 2025 · Hello, I am new to Exchange Online in general and very new to Online Archiving. When I try running the Online Archive policy cmdlet to force the retention policy to sync, it never occurs. mcsv wyh hsd sowso ygkzmdq dlhmbc iszxv mom lmylo jcl